Privacy Policy

PRIVACY POLICY

Helen Winterson Ltd is committed to safeguarding the privacy of our customers and we believe you have the right to privacy in your dealings with us. This policy sets out how we will treat your personal information.

Data protection principles

We are committed to processing data in accordance with our responsibilities under the GDPR. Article 5 of the GDPR requires that personal data shall be:

•       processed lawfully, fairly and in a transparent manner in relation to individuals;

•       collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

•       adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

•       accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

•       kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; and

•       processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

General provisions

•       This policy applies to all personal data processed by Helen Winterson Ltd

•       Judi Winterson and David Hoyle take responsibility for Helen Winterson Ltd’s ongoing compliance with this policy. You can contact us via accounts@helenwinterson.co.uk .

Review of this policy

•       This policy shall be reviewed at least annually. Any amendments or updates will be posted as a new version on our website. You should check this page occasionally to ensure you are happy with any changes. This Policy was last updated 18th May 2018.

What information do we collect?

We may collect, store and use the following kinds of personal data:

– Information that you provide to us for the purpose of registering with us e.g. your email address and other personal information when you sign up;

– Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

– Any other information that you choose to send to us.

How will we use your personal data?

Personal data submitted to us will be used for the purposes specified in this privacy policy.

We may use your personal information to:

•       Send you communications relating to Helen Winterson Ltd which we think may be of interest to you;

•       Send you email notifications which you have specifically requested;

•       Deal with enquiries and complaints made by or about you relating to the website.

Lawful, fair and transparent processing

•       To ensure our processing of data is lawful, fair and transparent, The Helen Winterson Ltd shall maintain a Register of Systems.

•       The Register of Systems shall be reviewed at least annually.

•       Individuals have the right to access their personal data and any such requests made to Helen Winterson Ltd shall be dealt with in a timely manner. You can contact us via accounts@helenwinterson.co.uk .

Lawful purposes

•       All data processed by Helen Winterson Ltd must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).

•       Helen Winterson Ltd shall note the appropriate lawful basis in the Register of Systems.

•       Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.

•       Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in Helen Winterson Ltd systems. You may unsubscribe from Helen Winterson Ltd at any time by contacting accounts@helenwinterson.co.uk .

We will not sell or rent your personal data with third party organisations.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we will disclose information about you only when required to do so by law.

Data minimisation

Helen Winterson Ltd shall ensure that personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

Accuracy

•       Please let us know if the personal information which we hold about you needs to be corrected or updated by contacting us via accounts@helenwinterson.co.uk .

•       We shall take reasonable steps to ensure personal data is accurate.

•       Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.

Archiving / removal

•       You may unsubscribe from Helen Winterson Ltd at any time by contacting  accounts@helenwinterson.co.uk .

•       To ensure that personal data is kept for no longer than necessary, we shall put in place an archiving policy for each area in which personal data is processed and review this process annually.

•       The archiving policy shall consider what data should/must be retained, for how long, and why.

Security

•       We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

•       We shall ensure that personal data is stored securely using modern software that is kept-up-to-date. 

•       Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.

•       When personal data is deleted this will be done safely such that the data is irrecoverable.

•       Appropriate back-up and disaster recovery solutions shall be in place.

Breach

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, we shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).

Contacting Helen Winterson Ltd

Please also feel free to contact us if you have any questions about this Privacy Policy or Helen Winterson Ltd practices, or if you are seeking to exercise any of your statutory rights.

You may contact us at accounts@helenwinterson.co.uk